Help
Frequently Asked Questions
I NEED HELP! HOW DO I GET IT?
You can e-mail us at BuckeyeCruiseAuction@gmail.com or kylelewis1981@gmail.com
Call us at (614) 707-6251 during normal business hours (Monday through Friday, 10AM to 5 PM)
If this is your first time ordering from us, you must register. Please click on the link "Register."
If you've ordered before, just enter your login name and password on the login screen.
Please note: Too many failed password attempts will cause your account to be temporarily locked. If this happens please email us and let us know.
HOW ARE ITEMS SHIPPED?
Unframed photos are shipped by US Mail. This normally takes 2-7 business days to arrive.
Framed photos are shipped via FedEx. This normally takes 2-7 business days to arrive.
Please note: FedEx will NOT deliver to a post office box.
HOW SOON WILL I GET MY ORDER?
Items ship within 3 business days.
HOW DO I PAY?
All payments are by credit card, through PayPal or Authorize.net. A charge by our parent company Madigan will appear on your credit card statement.